Returns & Exchanges

At Switchback Sports, we want you to be fully confident in your gear, which is why we offer a 30-day window for returns or exchanges on all unused equipment. If your purchase doesn't meet your performance needs, we are committed to making it right with a hassle-free process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the equipment is securely padded to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the returned gear, we will process your refund or ship your exchange within 3-5 business days.